Maintenance Agreement Services

Lately, outsourcing for IT services is a growing trend and has been a buzzword among the IT and business communities. It will, in the long run, save cost, be easier to manage and is resultoriented.

By securing a maintenance agreement, your organization’s investment on the PC hardware, software and human resources are well protected, maintained and optimized by IT professionals and competent practitioners. By relieving the workload of your in-house “often-overworked” staff, they can now have more time to focus on other job priorities and hence yield higher productivity.

The best way to be sure that nothing goes wrong with your computer or printer is to perform maintenance regularly.

Your computer/printer system contains both mechanical and electronic components that are extremely delicate, sensitive and in need of regular care. Many times computer and printer failure can be prolonged or eliminated by implementing a proactive maintenance program.

We provide the maintenance service you need and we offer fast response times, competitive rates and great customer service! We come to your home or place of business to cater for your computer/printer needs. Our professional, courteous employees are at your disposal to answer any computer related questions you might have and to take care of your computer/printer problems.

 

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Benefits of Maintenance Contracts:

Total support at a fixed price with no surprises
One price covers the cost of parts* and labour for a defined period.

 Quick Response
Priority service for maintenance customers. Our 24/7 response options guarantee a prompt service and reduce downtime.

 On Site Service and Repair
Avoid the hassle and inconvenience of bringing the broken-down hardware to a workshop.

 No Hourly Labour Charges
A simplified pricing system incorporated in one standing charge eliminates expensive hourly charges.

 Preventative Maintenance
Delivers regular care for your hardware investment – reduces the frequency of breakdowns and improves performance.

 Telephone  advice
Eliminates unnecessary downtime due to easily resolved technical problems.

 Replacement equipment
For some hardware such as printers, if it cannot be repaired within a 24 hour period we will eliminate the frustration and loss of revenue by providing you with a replacement for the duration of repair.

 Experienced Professional Technicians
Solve the problem causing minimum inconvenience to your business.

 Personalised Contracts
A maintenance contract is drawn up for each individual customer to meet their specific requirements.

Contact us now for more information on our range of support packs at This email address is being protected from spambots. You need JavaScript enabled to view it.